5xT Conversion Strategy Services
5xThinking have developed the 5xT eCommerce Conversion Strategy™ for substantially growing eCommerce companies’ conversion across multiple touch-points. We benchmark your conversion to understand the potential opportunity before developing out a strategic roadmap to grow conversion across all areas of the eCommerce business.
We look across all platforms and aspects throughout the customer journey - all the way to post-purchase and the final mile customer experience, ensuring all traffic and interactions with the company achieve maximum conversion level across all traffic sources.
Projects typically range from 6 weeks to 12 months, depending on the complexity and level of structural integration needed to achieve conversion goals.
CLIENT: La perla
PROJECT: DEVELOP A GLOBAL CRM DATA AND RETENTION STRATEGY.
5xThinking were tasked with creating a global CRM strategy for La Perla as part of the overall eCommerce strategy.
5xThinking developed a global CRM & Data strategy with defined roll-out across multiple stakeholder and technology touch-points.
Result: Retention rate grew by 150% within 12 months of launch.
BRIEF: CREATE A GLOBAL STRATEGY FOR GROWING THE ECOMMERCE BUSINESS AND CEMENTING MPB.COM AS THE WORLDS BEST MARKETPLACE FOR TRADING USED CAMERA EQUIPMENT.
5xThinking used the eCommerce Performance Model to review all areas of the eCommerce business to create a global strategy and roadmap to execute.
Results: in 24 months global revenue grew by 300%.